Assists employees to handle any guest’s special requests or complaints.
协助员工处理客人的特殊请求或投诉。
Act as an Event Service Leader for large VIP functions and be available to guests especially during set-up, coffee breaks and meal breaks.
在大型VIP活动,充当会议宴会服务领班,特别是在摆台、茶歇时间和用餐时间为客人提供服务。
o Meets and liaises with the Kitchen and Beverage Department before the event to go through the final details and special requests. Maintain constant communication with the Chef de Cuisine Events to ensure a smooth operation.
o 在会议宴会开始之前,与厨房和酒水部会面并联络,了解详细情况及特殊需求。与会议宴会的厨师长保持沟通,确保宴会的顺利进行。
Keeps a stock of items to assist clients with last minute requests – both technical and ancillary products.
保管好各种物资,以在客户紧急需要时提供给客户,包括技术和辅助用品。
Works with Event Service Manager to plan and execute any Offsite Events.
与会议宴会经理一起规划和实施外卖。
Be fully conversant with all aspects of the Micros System.
充分了解Micros系统的各个方面。
Strictly adheres to all policies and procedures issued by Finance with regards to cashiering and cash handling.
严格遵守财务部发布与出纳和现金处理相关的所有政策和程序。
良好的英语沟通能力。
重庆富力房地产开发有限公司重庆富力凯悦酒店分公司